😒 Usability Issues §

= anything in an 🖱 Interactive System that leads a 👤 User to a 💢 Usability Problem

Severity Rating §

Depends on: §

• Frequency
• Impact
• Persistence

… of the issue

Scales §

• 📊 Nielsen’s severity ratings
• Chauncey Wilson’s severity ratings

Documenting: §

→ 📃 Usability report