VL03 UE - Measuring Usability §

Questions §

• Why measure?
• How to measure Usability?
• Which metrics?
  • effectiveness
  • efficiency
  • satisfaction
• When to focus on which metrics?
• How to acquire the metrics?
  • How to measure task success?
  • How to measure task completion time?
  • Which surveys are there?
• What are usability issues?
  • How to rate them?
  • How to document them?
• How to do lab tests?

Notes §

How to take metrics:

1. What?
2. Why?