🗺 User journey mapping

=== a visualization of the process a 👤 User goes through to achieve a goal==

How

1. Define the maps scope
   • which personas & scenarios?
2. Collect data (→ data collection methods)
3. Create the map

👍 Pros

• find pain points of user → weak points of 💄 Product
• visual representation of how users interact with the produce

📖 Example:

🔗 Links

👨 User requirement analysis